The Office of Museum Technology (OMT) provides the Florida Museum of Natural History with IT services essential for its day-to-day operations.

Enterprise Systems

The Enterprise Systems team manages a diverse ecosystem of server and network technologies to deliver Museum services. We design, implement, and manage the Museum’s enterprise infrastructure to support services such as network storage and backup, virtualization, database services, and web services. In addition, the Enterprise Systems Team serves as technical liaison between the Museum and University of Florida central IT. The Enterprise System Team also serves as the Information Security Manager (ISM) for the Museum and is responsible for coordinating Risk Assessments for all IT acquisitions, including hardware, software, and contracted services.

Technical Support

The Museum’s Technical Support team is dedicated to providing excellent service to make computer usage easy at the Museum. The Technical Support team services and supports approximately 400 computer users, and more than 300 devices on the Museum’s network. We support the Museum by resolving software and hardware issues, training the Museum’s staff, faculty and volunteers and answering computer-related questions to ensure our customers have the best computing experience possible.

Web Services

The Web Services team oversees the multi-platform content management systems used to power the main Museum website and Intranet. They provide access, training and support for the faculty, staff and students who want to contribute content to the site. In addition, they offer a full range of in-house services including template graphic design and coding, web development, mobile application development and analytics analysis. The team strives to provide visitors with a visually appealing site that is a pleasure to use, and they do this via a relentless focus on details and data-driven decision-making.

About this website

In the past, most areas of the Museum website were left up to each division or individual to design separately. A multi-year project is currently underway to convert and upgrade the majority of the static web pages on the legacy server to use a content management system and the updated design template created by the Web Services team. This will not only provide an easier interface for staff to update their pages, but will improve the visitor experience by providing consistent branding, styling and navigation between the various sub-sections of the Museum website.