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The Office of Museum Technology (OMT) provides the Florida Museum of Natural History with IT services essential for its day-to-day operations.

Enterprise Systems

The Enterprise Systems team manages a diverse ecosystem of server and network technologies to deliver Museum services. We design, implement, and manage the Museum’s enterprise infrastructure to support services such as network storage and backup, virtualization, database services, and web services. In addition, the Enterprise Systems Team serves as technical liaison between the Museum and University of Florida central IT. The Enterprise System Team also serves as the Information Security Manager (ISM) for the Museum and is responsible for coordinating Risk Assessments for all IT acquisitions, including hardware, software, and contracted services.

Support Desk

The Museum’s Technical Support team is dedicated to providing excellent service to make computer usage easy at the Museum. The Technical Support team services and supports approximately 400 computer users, and more than 300 devices on the Museum’s network. We support the Museum by resolving software and hardware issues, training the Museum’s staff, faculty and volunteers and answering computer-related questions to ensure our customers have the best computing experience possible.