2023 Help Desk Review
January 1, 2023 – December 31, 2023 The Office of Museum Technology provides many support services for the Florida Museum, … Continue
2023 Q4 Help Desk Review
October 1, 2023 – December 31, 2023 Tickets Created Q4 was a busy time in the Help Desk with 316 … Continue
December 2023 Help Desk Review
December 1, 2023 – December 31, 2023 Tickets Created December was a very busy time in the Help Desk with … Continue
2022 Q1 Support Desk Review
The first quarter of the year is always a busy time in the Support Desk, as it contains the beginning … Continue
2021 Q2 Support Desk Review
The second quarter of the year was a busy time in the Support Desk, as it covered the end of … Continue
OMT Welcomes Josh Spurgin
Please join OMT in welcoming Josh Spurgin as the Museum’s new IT Support Supervisor. Josh comes to the Museum after … Continue
June 2021 Support Desk Review
It was quite a busy June for the OMT Team. We received the following strong ticket demand for support services. … Continue