September 1, 2021 – September 30, 2021
Tickets Created
September was a bit of a reprieve from the beginning of the semester for the Support Desk, we were still busy however receiving 100 new ticket requests.
Tickets Closed
We made a good dent in resolving tickets with 60 tickets closed for just Natural History and 102 tickets closed by the Service Desk in September.
Ticket Locations
Ticket Tags
The Resolution: In-Person tag has fully overtaken the Resolution: Remote Support tag now that we have been back to campus for a while.