The second quarter of the year was a busy time in the Support Desk, as it covered the end of the Spring semester. We did not have all hands on deck, as the IT Support Supervisor position was vacant for half of the quarter and one of our technicians left us in June, but we continued forward as we looked for new team members. Here is look at the tickets we received and closed.

April 1, 2021 – June 30, 2021

Tickets Created

Tickets Closed

Ticket Tags